We need an “A” player with 9+ years of post-graduate agency experience. The Account Director is responsible for the leadership and management of a core team of client service professionals. They are responsible for agency performance by direct management of key accounts. This includes financial goals attainment, development of agency/client relationships, overall client satisfaction, and coaching/mentoring client service staff members.

Key Responsibilities:

• Establish and foster senior level client relationships
• Responsible for the growth and vitality of the agency clients with a focus on organic growth of key accounts
• Lead internal teams, creative and digital, in the development of an annual business/marketing plan in conjunction with stated or potential client needs
• Optimize the impact of customer insight in the creative/program development process by inspiring and partnering with the Creative Staff
• Remains actively involved in day-to-day client initiatives, including understanding of business building, strategy, media and creative projects
• Perform personnel reviews, coach and mentor direct reports, manages staff development, career paths, reviews and hiring
• Strive to ensure all work is completed on time, on strategy and on budget
• Cultivate expert knowledge and contacts within the necessary fields
• Demonstrate strong conceptual thinking skills
• Combine analytical rigor with creative problem-solving skills
• Translate client’s business objectives into marketing and communications objectives for the agency
• Ensure both client satisfaction and profitability by proactively managing scope, timelines, budgets and resource allocation
• Forge relationships with outside partners/suppliers as needed
• Delegates duties and responsibilities to account team members

Knowledge and Skills:

• Experience in strategic planning and execution. Knowledge of advertising/integrated marketing agency principles and practices. Knowledge of communication and advertising/marketing techniques. Ability to analyze and interpret financial data. Ability to develop and deliver presentations. Strong problem solving skills and detail oriented.
• Must have strong interpersonal skills to foster optimal departmental relationships. Excellent communication skills, both written and oral. Ability to motivate teams and simultaneously manage several projects.
• Problem solver, seeing the big picture and looking for opportunities, when faced with challenges
• Provides strategic oversight, sharing clear feedback grounded in a strong understanding of the client’s objectives and brand positioning
• Must be an industry leader with highly visible profile with 9+ years of experience within an advertising agency setting. Minimum of a Bachelor’s degree
• Work requires willingness to work a flexible schedule and occasional travel.

What’s in it for you?

• Full benefits: medical, dental, 401K match
• Exciting, fast-paced environment
• Industry-leading clients (consumer and B2B)
• Generous WFH policy
• Unlimited PTO
• Half Day Fridays
• Dog friendly office
• The opportunity to grow and shape the future of the agency